This Got Me Thinking…

Back to my book reviews, for just a second, I read Behind the Cloud at the time CampaignHQ was contemplating a move to Salesforce.

I figured it was worth finding out the philosophy behind a company before committing to the financial, organizational and emotional commitment a Salesforce build requires.

On the surface, I liked what Marc Benioff had to say. I understood and connected with the reasons why he left Oracle, why he chose to build Salesforce the way it is. All of these sound like good things, and I’m certain Marc Benioff is personally committed to them.

But the biggest lesson came in the months after I read this book and we signed the contract.

Our Salesforce experience in no way matched Marc Benioff’s high standards.

At no point were mid-level Salesforce salesmen in any way emotionally committed to customer delight. they were very good at saying “Yes, Salesforce can do that.” But not at making sure it actually DOES. They were exceptionally committed to making the appropriate number of contacts on the appropriate timeline, making sure we signed their non-negotiable forms, and then entering their daily activity into Salesforce.

We’ve been with Salesforce coming up on a year and we are on our fourth sales rep. So by the time we get one to figure out what we’re doing … it’s time to train another. Any time you want to change anything on your Salesforce account, it takes 7 approvals in 7 different departments. If that doesn’t happen on time … tough darts.

That got me to thinking.

What is it like to be a brand new, relatively small customer at CHQ?

Looking back to 2012 … there’s a lone invoice to an unknown candidate in a crowded Senate primary. It was a $100 minimum order project, sold to none other than Ted Cruz. Senator, I hope we did well for you. I suspect that since it was a lone $100 order with no follow up, we fell short.

For the clients who trusted your calls to CampaignHQ in 2018 — if you were running for City Council or County Commissioner … I probably did not get a chance to meet you. So frankly, I’m not a lot different to you than Marc Benioff is to me.

Win or lose, I hope we exceeded your expectations.

You have my commitment I’ll find out how your experience was. I know what it means.

Thanks for reading,

Nicole

Nicole Schlinger, President of Campaign Headquarters

What Makes CampaignHQ So Special?

Have you ever wondered exactly what makes our company so special? Besides the people involved, our services are unmatched in this industry. Take a look at what I mean:

 

What project can we help you with? Give us a call today 1-888-722-4704.

Thank you,

Nicole Schlinger, President of Campaign Headquarters

Check Me Out

Have you been following the updates over on my Medium page? I’ve continued posting my book reviews – sharing a quick overview of the book and some of the things I found most fascinating during my reading.

 

You can check out the full line up on my page.

 

Here are a few of my most recent highlights:

This was one of the most anxiety provoking books I’ve read in the last few years. So why would I recommend it? Find out!

Published in 1994, this short gem of a book will change your perspective on marketing in a single afternoon.

 

Hetty Green was a trailblazer, but not necessarily a role model. Intriguing, right? 

Do You Know Where Your Money Is Going?

I wanted to provide you with another great post by a member of the CampaignHQ team. As we inch closer to Christmas time (how did that happen?), Marlys makes some great points about Christmas shopping in line with your values. Thanks for reading!

-Nicole

Nicole Schlinger, President of Campaign Headquarters

 

Here at Campaign Headquarters, we partner with some of the most amazing people and causes. Recently we assisted 2nd Vote with a Microforum for their supporters.

 

A Microforum is a full featured telephone townhall for less than 500 participants. People can dial in, or we can dial out to your supporters. We can either furnish a screener for questions, or we can train your team to screen.

 

If your organization is on a strict budget, a Microforum may be a perfect way to communicate with supporters and/or members.

 

2nd Vote is a conservative watchdog that exposes corporations and organizations which use their corporate influence in matters of culture and policy in an effort to promote ideals that are contrary to conservative principles. Visit 2nd Vote Here

Your first vote takes place on Election Day but your second vote takes place each time you make a purchase.

 

On 2nd Vote’s Microforum the audience learned about alternatives to companies who threaten our values –  There are alternatives – Listen here to learn about a few

 

In 2nd Vote’s recent Microforum, they also discussed their new Christmas guide – a guide designed to suggest Christmas gifts produced by corporations that are not contrary to YOUR values. See Guide Here

 

Let your 2nd vote reflect your 1st! Happy Shopping!

 

Thanks,


Marlys Popma

Senior Campaign Director

marlys@campaign-headquarters.com

Where We Started

CampaignHQ didn’t start out as the Best Conservative Call Center in America. In fact, we didn’t start out as a call center at all. If you can look past my constant (and strange) blinking, I hope you’ll enjoy the story about how, and why, CampaignHQ came to be.

 

Let me know what you think!